CITIZEN'S CHARTER
 

TO IMPROVE EFFICIENCY IN THE DELIVERY OF

PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE

 

PURPOSE OF CITIZEN’S CHARTER
 
To promote transparency in the DENR with regard to the manner of transacting with the public thrugh the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.
 
DENR MANDATE
 
The DENR is the primary government agency responsible for the conservation, management, development and proper use of the country’s environment and natural resources.
 
VISION
 
A nation enjoying and sustaining its natural resources and a clean and healthy environment.

MISSION

The DENR shall be the driving force in the pursuit of sustainable development, enabling stakeholders’ participation in the protection, conservation and management of the environment and natural resources for the present and future generations.

 

 DIRECTORY OF GOVERNMENT AGENCIES

    *  Directory of Government Agencies

 In pursuit of the foregoing, the fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:

 

PROCESS FLOW

     1. APPLICATION FOR FREE PATENT

     2. ISSUANCE OF SURVEY AUTHORITY

     3. ISSUANCE OF CERTIFICATE OF TREE PLANTATION OWNERSHIP (CTPO)

     4. ISSUANCE OF CERTIFICATE OF VERIFICATION (Cutting/Transport of Non-Wood Forest Products within Private Lands, e.g. Bamboo, Vines, Nipa, etc.)

     5. ISSUANCE OF CERTIFICATE OF VERIFICATION (Cutting and Transporting of Planted Non-Premium Trees within Private Lands)

     6. APPLICATION FOR CHAINSAW REGISTRATION

     7. PROCESSING OF CITES PERMIT APPLICATIONS FOR THE IMPORT OF WIDLIFE INCLUDING BY-PRODUCTS AND DERIVATIVES

     8. PROCESSING OF CITES PERMIT APPLICATIONS FOR THE EXPORT/RE-EXPORT OF WIDLIFE, INCLUDING BY-PRODUCTS AND DERIVATIVES

     9. RESIDENTIAL FREE PATENT

    10. TREE CUTTING PERMIT 

 
CITIZEN CHARTER UPDATES (CY2016)
 

    11. ISSUANCE OF A CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.

    12. DOCUMENT AUTHENTICATION

    13. SALE OF BIDDING DOCUMENTS

    14. PREPARATION OF OBLIGATION REQUEST AND STATUS (ORS) FOR ALL DISBURSEMENT VOUCHERS, CONTRACTS AND OTHER TRANSACTIONS

    15a. PROCESSING OF DISBURSEMENT VOUCHER (DV)

    15b. PROCESSING OF PURCHASE ORDER, JOB ORDER AND CONTRACT OF SERVICE

    16. PREPARATION, PROCESSING AND ISSUANCE OF CHECKS/ADA

 
 PROCEDURE FOR FILING OF COMPLAINTS
 

      *  Procedure for Filing of Complaints

      *  Complaint Form

 

 

 

 

News

Municipal LGU of Balbalan, Kalinga engaged  in Forest Land Use Planning (FLUP) activities

 

The Forest Land Use Planning is a governance-oriented and participatory process of allocating forests and forest lands as a natural resources asset by the government under appropriate management, tenure arrangement.  Eventually, these assets are placed according to their best uses in order to harmonize uses of forest lands to attain balanced-production activities by not disregarding the concept of forest protection and biodiversity conservation. The Forest Land Use Plans (FLUP) shall be integrated in the Comprehensive Land Use Plans (CLUPs) of the Local Government Units (LGUs).

At the Office of CENRO Pinukpuk a Letter of intent was sent by the office of the Local Chief Executive of MLGU Balbalan expressing their interest in the preparation of FLUP of their Municipality. Upon the receipt of the said letter, personnel of DENR CENRO Pinukpuk joined the session of the Sangguniang Bayan where a resolution was drafted authorizing the Local Chief Executive to enter into a Memorandum of Agreement (MOA) with the Department of Environment and Natural Resources for the preparation of the FLUP on behalf of the Municipality.

As a result, an FLUP orientation and workshop was conducted recently at Balbalan by representatives from DENR Regional office, PENRO and CENRO Staff.  Participants to the orientation include the Barangay Local Government Unit officials, other MLGU officials and employees, and other concerned stakeholders within the municipality.

The orientation/workshop employed an interactive type of discussion.  During the open forum, the participants sought to be clarified on some points, concerns, issues and constraints of the target LGU which were answered by the facilitators.

After the fruitful discussion the Local Chief Executive of the Municipality of Balbalan, Mayor Eric L. Gunayon represented the Municipality by signing the Memorandum of Agreement that finally engaged the MLGU and BLGU Officials in the activities to be undertaken under the FLUP.  Also CENRO Imelda B. Casiwan and MPDO Sonia S. Duggoy signed as witnesses to the MOA.

CENRO Casiwan said that she looks forward to a  strengthened partnership as they join efforts to prepare the FLUP of Balbalan, Kalinga.

She added that it is crucial that before forest land use planning can take place in a certain province or municipality, the executive and legislative branches of the LGU, where planning will be conducted, have already executed their dedication to come up with the FLUP for a guided improvement and or development in the forestland cover.  As manifested in their letter of intent that while they recognized the link between the improved management of forest resources and the overall development direction of the province or municipality, this would facilitate their involvement in the planning process and ensure that the plan gets legitimized and implemented.|C. Pinukpuk, RTBanawa

Photo Releases

FIRST PUBLIC APPEARANCE. Shanum (left) and Eloy (right) welcome passersby during the Exhibit cum Talakayan sa Parke on July 3-6 at Malcolm Square, Baguio City. Eloy, the DENR-CAR mascot, represents eels which are indicators of clean water, thus, we must strive to maintain and make our rivers clean. ERDB-WWRRDEC mascot, Shanum, derived from the Ibaloi term for "water," represents the cool, clean, and refreshing water; with leaves that represent "green" watershed wherein it is fully stock with vegetation|SJEMauting

Bokod, Benguet - Some lumber seized and hauled by the team of DENR – CAR, LGU Officials of Bokod, Benguet, some PNP Bokod and some other officials from the barangays of Bokod. According to CENR Officer Alejandro De Jesus, the forest products totaled to 107 pieces of Benguet Pine lumber with a volume of 326.33 board feet and specifically taken in Sitio Naubanan, Ekip, Bokod, Benguet, the head source of Bokod River. (read more...)

Mga Minero parin Kayo. DENR Secretary Roy A. Cimatu enters into dialogue with the mining community of Itogon, Benguet on the stoppage order on all illegal mining activities in the Cordilleras. Cimatu assures the legalization of the small scale mining industry upon the declaration of a Minahang Bayan by the Provincial Mining Regulatory Board (PMRB)|AJTuraray